- Orders are usually shipped via UPS or Priority Mail within 2 business days depending on availability. Shipping carrier may vary depending on the item(s).
- Since USPS is the only carrier allow to ship to P.O. Box addresses, there will be a 7 - 14 business days delay. We recommend you to ship your order to a residential or commercial address so you can receive your order quickly.
- Free Ground Shipping within the Continental USA (48 States) on all orders over $99! *Free Shipping doesn't apply with other promotions and certain items*
- Ground Shipping (5 to 7 business days) - $30 for 1 item (additional $5 per item).
- 2nd Day Air Shipping (2 to 5 business days) - $40 for 1 item (additional $5 per item).
- Ground Shipping (5 to 7 business days) - $45 for 1 item (additional $5 per item).
- 2nd Day Air Shipping (2 to 5 business days) - $55 for 1 item (additional $5 per item).
- Before placing an order, we recommend customers to contact us to check if the item(s) is in-stock and ready-to-ship. Call us at: 972-264-9100 or e-mail us at: firstname.lastname@example.org with the item#, size, color and we will let you know within 1 business day. Inventories are done manually on a rotational basis, and we don't control when an item is out-of-stock.
- If the item is available, we usually ship it out the next business day, and our U.S. customers receive their in 3 - 5 business days. Faster shipping options are available.
- When the item you ordered is out of stock, we will contact you the same business day. It's a good idea to be prepared with a second or third choice.
- Shipping availability and processing time vary depending on the item ordered. Bridal and Quinceanera/Sweet 16 orders may take longer (up to 16 weeks). If additional time is required to fill your order, we will contact you by e-mail or telephone.
- Please give us current phone numbers and e-mail addresses so we are able to contact you if necessary.
- You are not charged if the item is not available or sold out. Charging is done manually when the item is shipped. When your order is canceled, the amount will show as a "pending status" on your online banking website that will go away within 3 to 5 business days.
- Please note that the delivery time is dependent on the carrier, so it may take a little longer to receive your package.