Order within for estimated delivery by the dates below.
|Service||Estimated delivery date|
|UPS Next Day Air®|
|UPS 2nd Day Air®|
|UPS 3 Day Select®|
* Expedited shipping cost is calculated at checkout.
For shipping rates outside of the United States, please visit our International Shipping Information page.
We offer a 7-day return period for most purchases (exclusions listed below).
The return window begins when your package is marked "Delivered" by the tracking system. From that time, you have 7 days to file a return request. You will be unable to initiate a return request after that 7-day period.
All returned items must be in new, unworn condition.
There is a 20% restocking fee for all returned items, plus a deduction of $12 for the prepaid return shipping label (for domestic orders).
Please also note that any amount paid for expedited shipping or international shipping is non-refundable.
For domestic orders: You can file a return request via our returns portal.
For international orders: Please email us at email@example.com with your order number, the item(s) you want to return, and your reason for return.
For domestic orders: If your return request is approved, you'll be issued a prepaid shipping label to use for your return package. That label will expire after 7 days, so you must use it within that amount of time.
For international orders: No prepaid return label will be issued, so return shipping is your responsibility. Please make sure that you send us the tracking number for your return package within 7 days of receiving the return request approval.
Your refund will be issued as soon as we receive your package and verify that the items returned meet the requirements. Depending on your bank / credit card company, it can take up to 3-5 business days for the refund to appear on your account.
Because certain types of dresses are made specifically for you once you order them, quinceañera dresses and other special-order dresses are non-returnable. Also, any item that is on sale, or any item marked "Final Sale" is non-